The inaugural ‘Little Heresies’ event is the first in a series of seminars for academics, practitioners and managers willing to challenge the orthodoxy of performance measurement and test out innovative alternative practice in a stimulating and challenging context.
We are delighted to announce our first speaker Dr Toby Lowe, Visiting Fellow at Newcastle University Business School and his paper Is Payment By Results doomed to fail?. Toby’s ground breaking work on outcome-based performance management approaches has received interest from academics and practitioners all over the world since he presented the ideas in Newcastle in 2012.
Measuring the results of your work and understanding its impact on the people you serve is surely a no brainer. Arguing otherwise would be as preposterous as saying that kittens are evil. When you are spending public or charity money, it’s vital to demonstrate the worth of every penny to commissioners, funders and politicians. It’s not an exact science, but measuring outcomes is a good start. Isn’t it?
Or, is the focus on outcomes and results bad? Heretic Toby Lowe thinks so.
Toby will argue that Payment By Results and outcomes based performance management models are inherently flawed and create unwelcome paradoxes. Instead of improving the lives of service users, his evidence suggests that focusing on outcomes and results distorts both the priorities and practice of organisations, leading to poorer results for those most in need.
Toby will end his talk by inviting you to join a new community of like-minded people across the North East who are willing to explore innovative alternative approaches to traditional performance measurement.
Photo credit: Tyne Bridges, Newcastle upon Tyne taken by Roger Smith