Does local government need an insight unit?

Hyroglifics, British Museum

Martin Cresswell has recently argued that local government needs its own insight unit. Do you agree? His argument is that local government lacks a “much-needed forecasting function”.

“Some councils have talked about creating a team tasked with gaining insight on citizens and the way they access services, but we have yet to see a council take a radical approach to understanding the people it serves.”

Do you agree?

Photo credit: Hyroglifics, British Museum, London by LARIA photo

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