Martin Cresswell has recently argued that local government needs its own insight unit. Do you agree? His argument is that local government lacks a “much-needed forecasting function”.
“Some councils have talked about creating a team tasked with gaining insight on citizens and the way they access services, but we have yet to see a council take a radical approach to understanding the people it serves.”
Do you agree?
Photo credit: Hyroglifics, British Museum, London by LARIA photo